Privacy & Security

Batjille Privacy Policy — Your data is our responsibility

This page explains in plain language what information we collect when you use Batjille, how we use it, and how we keep it safe. It only takes a few minutes to read — and it's worth knowing.

Last Updated: January 1, 2026
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Why Your Privacy Is Safe with Batjille

We believe protecting every user's data is not just a legal obligation — it is our ethical responsibility.

Strong Encryption
Batjille uses 256-bit SSL/TLS encryption. Every step of your personal data and transaction process is handled through encrypted connections.
No Sale of Data to Third Parties
Batjille never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of operating our services.
Your Data, Your Control
You can request to view, correct, or delete your stored information at any time. Batjille places the highest importance on user rights.
GDPR & International Standards
Batjille's privacy policy is built in accordance with international GDPR standards and fully complies with the guidelines set by Curacao eGaming authorities.
Secure Data Storage
Your data is stored on secure cloud servers. Regular security audits and access controls are in place to prevent data breaches.
No unnecessary notifications
Batjille only sends relevant information and offers. You can opt out of marketing communications at any time.

1

What Information We Collect

Information is collected when you register on Batjille and as you use the platform. It falls into two main categories — what you provide directly, and what is collected automatically.

Directly Provided Information

  • Full Name & Date of Birth
  • Email Address & Phone Number
  • Residential Address & Country
  • National ID or Passport Number (for KYC verification)
  • Payment method details (bKash number, bank account information, etc.)
  • Messages Sent to the Support Team

Automatically Collected Information

  • IP Address & Geographic Location
  • Device Type, Operating System & Browser Information
  • Platform Activity & Gaming History
  • Login & Logout Times
  • Data Collected via Cookies & Tracking Technologies
Batjille only collects information necessary to operate the service. No excessive or irrelevant personal data is requested.
2

How Your Information Is Used

Batjille uses collected data for specific purposes only. Each purpose is directly tied to improving the quality of our services.

Purpose Description Legal Basis
Account Management Registration, Login & Account Security Contractual Obligation
KYC Verification Age & Identity Verification Legal Obligation
Payment Processing Deposit & Withdrawal Processing Contractual Obligation
Fraud Prevention Detecting Suspicious Activity Legitimate Interest
Customer Support Complaints & Issue Resolution Contractual Obligation
Marketing Promotion & Offer Notifications Consent
Service Improvement User Experience Analytics Legitimate Interest

Batjille never uses your information beyond its original purpose. Your consent is obtained upfront for any marketing communications, and you can withdraw it at any time.

3

How Long Your Information Is Retained

Batjille does not retain user data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account Information: For the duration of the active account and up to 5 years after closure.
  • Transaction Data: Retained for a minimum of 7 years as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Log Files: Up to 12 months.
  • Marketing Consent: Until consent is withdrawn.
Certain data must be retained for a specified period to meet legal obligations. This forms part of international AML and anti-money laundering regulations.
4

Who Your Information Is Shared With

Batjille never sells your data. However, limited information may be shared with select trusted partners as necessary to operate the service.

  • Payment Providers: Necessary information is shared to process your transactions.
  • KYC Verification Services: Third-party verification services are used to confirm user identity.
  • Legal Authorities: Information may be disclosed when required by a court order or regulatory authority.
  • Game Provider: Necessary information is shared to ensure fair gaming.
  • Anti-Fraud Organizations: Data is verified against industry databases to prevent cybercrime and money laundering.
All third-party partners operate under strict confidentiality agreements and may not use the data they receive for any other purpose.
5

Cookies Policy

The Batjille website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and settings, including language and other customizations.
  • Analytical Cookies: Collects site usage statistics to help improve our services.
  • Marketing Cookies: Used to show relevant promotional content. You can turn this off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6

Children's Privacy

Batjille is strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If a minor's account is identified, it will be immediately suspended and all associated data will be deleted. Parents and guardians are urged to monitor their children's internet use.

If your child has accidentally registered on Batjille, please contact us immediately at support@batjille.net.
7

Your Privacy Rights

Every Batjille user has important rights over their personal data. We respect these rights and are committed to responding promptly to any requests.

Right of Access
To request a copy of the information we hold about you, simply submit a request and we will provide full details within 30 days.
Right to Rectification
If any of your information is incorrect, you can request a correction. We will update it promptly once accurate details are provided.
Right to Erasure
You can request the deletion of any data that does not need to be retained beyond legal requirements.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted.
Right to Data Portability
You may request an export of your data in a standard format.
Right to Object
You can object to your data being used for marketing or analytics purposes. Opt-outs take effect immediately.
To exercise any of your rights, email us at support@batjille.net. We are obligated to respond within 30 days.

8

Security Measures

Batjille uses industry-leading security technology to protect your data. Our security framework operates across multiple layers.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Two-factor authentication for added account security.
  • Firewall & DDoS Protection: Advanced firewall systems are in place to prevent cyber attacks.
  • Regular Security Audits: Regular security audits are conducted by third-party expert teams.
  • Access Controls: Only authorized personnel are permitted to access user data.
  • 24/7 Monitoring: Round-the-clock monitoring to instantly detect and prevent suspicious activity.
Batjille will never ask for your password or full payment details via email or phone. If you receive any such communication, please contact our support team immediately.
9

Third-Party Links & Services

The Batjille platform may sometimes include links to third-party game providers or services. These external services operate under their own privacy policies, which are beyond Batjille's control.

We verify the credibility of our partners; however, Batjille is not responsible for their data practices. We recommend reviewing the privacy policy of any third-party service before use.

Batjille works exclusively with game providers approved and licensed by Curacao eGaming.
10

Privacy Policy Updates

Batjille may update this Privacy Policy when necessary. If changes are made, the "Last Updated" date at the top of this page will be revised and a notification will be sent to your registered email.

For significant changes, you will be notified separately upon logging into the platform and given the opportunity to consent to the updated policy. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

11

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. Our Data Protection Team will respond within 48 hours.

  • Email: support@batjille.net
  • Subject: Write "Privacy Request"
  • Response Time: Typically 24–48 hours

If you are not satisfied with Batjille's resolution, you may file a complaint with the Curacao eGaming authority.

Batjille takes all privacy-related requests seriously and is committed to resolving them within the timeframes set by GDPR.

Privacy Policy Enquiries

Here are answers to the most frequently asked questions.

No, Batjille never sells your personal data. Your information is used solely to operate our services, and only limited data is shared with trusted partners where strictly necessary.

Batjille uses 256-bit SSL encryption, firewalls, two-factor authentication, and 24/7 security monitoring, along with regular third-party security audits.

Yes, you can opt out of marketing communications at any time. Every marketing email includes an unsubscribe link, or you can send a request to support@batjille.net.

Certain information must be retained for specified periods as required by law (e.g., transaction records for 7 years). However, marketing and analytics data is deleted after an account is closed.

Batjille stores data on international servers. Where data is transferred abroad, GDPR-equivalent protections are ensured and only approved partners are engaged.

Your data is safe — get started now

Your privacy is fully protected at Batjille. Register with confidence and welcome to Bangladesh's most trusted gaming platform.

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